Change is difficult. Improving is difficult. Many managers see improvement and change as temporary things that cause confusion and misdirection until a steady state is achieved and the improvement is completed. They approach change with a model of “unfreeze – change – refreeze”. Only when things are frozen again – a standard established, a checklist and diagram provided – will workers know what to do, and will it be safe to “roll out” changes to others.
This way of thinking and approach to change may drastically limit the success of your journey to becoming an agile organization.
